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Find answers to common questions or reach out to our support team.
Frequently Asked Questions
What is OPS 360 AI?
OPS 360 AI is an all-in-one workspace platform that combines task management, CRM, omnichannel inbox, event management, documents, and AI-powered intelligence in a single application. It is designed to replace multiple disconnected tools with one unified platform.
How do I get started?
OPS 360 AI is provisioned by our team rather than self-serve. Contact us at ops360.io/contact — we will walk you through the product, scope what your team needs, and set up your workspace with a custom quote.
What plans are available?
We offer four plans: Free (for individuals and small teams), Pro (for growing teams), Business (for scaling organizations), and Enterprise (for large organizations with custom needs). Visit our pricing page for full details.
Can I import data from other tools?
Yes. OPS 360 AI supports CSV import for contacts, companies, tasks, and other data. We also provide API access on paid plans for custom integrations. Our team can assist with migrations from popular platforms.
How does the AI assistant (Moegent) work?
Moegent is our built-in AI assistant with 258+ tools across 17 categories. It can help you manage tasks, enrich contacts, generate reports, draft messages, analyze trends, and much more. Moegent understands your workspace context and provides intelligent suggestions.
Is my data secure?
Absolutely. We use AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and enterprise-grade infrastructure. Visit our Security page for detailed information about our security practices.
How do I get access?
No. OPS 360 AI is provisioned by our team and every plan is quoted individually. Contact sales and we will walk you through the product and price it to your needs.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We do not charge cancellation fees.
Do you support multiple workspaces?
Yes, you can create multiple workspaces to separate different teams, departments, or projects. Each workspace has its own members, settings, and data. Team members can be part of multiple workspaces.
How do I contact support?
You can reach our support team via email at support@ops360.io, by phone during business hours, or through the in-app help chat. We aim to respond to all inquiries within 24 hours.
Still need help?
Our support team is available Sunday through Thursday, 9 AM to 6 PM GST. We typically respond within a few hours.
Contact Support